Why You Must Include Hashtags in Your Marketing Portfolio
Social
media cannot be imagined without hashtags. As you consult a premier digital
marketing agency in Delhi to manage your presence over major social networks,
it’s time to understand the importance of hashtags, so that you can also start
using them. Here are some solid reasons to join the hashtag bandwagon.
1. Highly specific
audience targeting
Do
you have a social media message that you want to drive towards only a specific
category of people? Then what else can be a more effective option than using
hashtags? For example, if you want any message to be targeted to couples who
are newly married, the hashtag #newlywed can be of great help. In that case,
any one searching over social media platforms regarding conversations about
newly married couples, can easily locate you.
2. Reputation monitoring
In
order to get a clear idea regarding what is being said about your business, you
can monitor hashtags that are relevant to your products, business or brand.
Well, even if you are not monitoring them, the conversations will always be
there, without you obtaining any knowledge about them. It’s definitely pays off
to be better informed.
3. Room for better
customer service
Tracking
the company hashtags makes it easier for you to locate and respond to
complaints, comments as well as appreciation efficiently and rapidly. Once you
start monitoring any mentions regarding your brand through an established
digital marketing agency in Delhi, you will be aware of the stuff that is being
said. This will allow you to respond within a very short span of time.
4. Route to watch for
competition
You
would definitely be curious to know what people are saying over social media
regarding your competitors. All you need to do is go for a search to find
hashtags that have any kind of relation to your competitors’ products and
business name. This will give you considerable idea about the complaints your
competitors are receiving, the frequency of the complaints, how the responses
are being given, and so on. You can therefore strategize on how to stand apart
in terms of customer service.
5. Being informed about
what is happening in the industry
Hashtags
can wonderfully throw light on the current happenings in the industry or niche.
For example, a singer might want to keep track of hashtags like #New Albums,
#MusicVideos, #MusicUploads, and the like. In this way you can gather knowledge
on what your colleagues are actually doing and can also find an opportunity to
be a part of the conversation.
6. Promotion of deals,
contests or special events
If
you have deals, contests or special events to market, the best thing is to
devise attractive, easily remembered hashtags. This will not only pave the way
for easy sharing, but will also lead to comfortable campaign tracking. A
wonderful example is the hashtag #LoveNYC, which is used for New York’s annual
photo contest. Through this hashtag, it becomes easy to track campaign related
conversations as well as contest entries.
7. Locating relevant
Twitter Chats
A
Twitter chat is a great platform for like-minded people to assemble and start
discussion on a topic. It’s a great way to prove your industry expertise and
appeal to your target audience. So, what are you waiting for? Start finding
relevant Twitter chats and join in!
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